PRIVACY POLICY
Here at La Star M we take privacy very seriously, That’s why we’ll always keep your data safe and secure. But, just so you know, here’s why we need it and how we use it. If you have any questions on any of this, please contact us.
THIS PAGE COVERS OFF INFORMATION INCLUDING:
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Who we are,
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How and why we collect, store, use and share your personal information,
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Your rights in relation to your personal information, and
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How to contact us and supervisory authorities in the event that you have a complaint.
WHO WE ARE
La Star M (‘we’ or ‘us’) collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulations (GDPR) which apply across the European Union (including the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
THE PERSONAL INFORMATION WE COLLECT AND USE
a) Personal information you provide to us
We collect the following personal information that you provide to us:
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your name;
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your address;
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your email address;
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your date of birth;
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your telephone number.
Some examples of when we collect this information include:
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When registering for an account;
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When making a purchase;
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When signing up for our newsletter.
B) Personal information you provide about third parties
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
shall consent on their behalf to the processing of their personal data;
shall receive any data protection notices on their behalf; and
shall consent on their behalf to the transfer of their personal data abroad.
C) Monitoring and recording communications
We may monitor communications such as emails and telephone calls for the following purposes:
quality assurance;
training purposes;
fraud prevention purposes;
other legal compliance.
D) Cookies and similar technologies
A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects (‘flash cookies’) and single-pixel gifs. Such technologies can be used to track users’ actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website.
For example we may use cookies to monitor and/or collect the following information:
how many times you visit our website;
which pages you visit on the website;
your location;
your IP address;
what website you came from;
information to and from your social media profiles for marketing purposes.
This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.
In addition it should be noted that in some cases our cookies or similar technologies may be owned and controlled by third parties who will also collect personal information about you.
On the first occasion that you use our site we will ask whether you consent to our use of cookies. If you do not, cookies will not be used. Thereafter you can opt-out of using cookies at any time or you can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
For further information on our use of cookies, please see our Website cookie policy.
For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.
HOW WE USE YOUR PERSONAL INFORMATION
We collect information about our users for the following purposes:
identify you;
manage any accounts you have with us or our website;
process your order;
conduct analysis on our website and systems;
analyse your purchase preferences;
fraud detection and prevention;
marketing to you via social media and other paid advertisement.
WHO YOUR INFORMATION MAY BE SHARED WITH
We may share your information with:
Law enforcement agencies in connection with any investigation to help prevent unlawful activity
Facebook;
Google;
PayPal.
We will not share you personal information with any other 3rd parties.
MARKETING
We would like to send you information about products, services, offers, competitions and our business which may be of interest to you. Such information could be sent by post, email, telephone, text message or automated call.
We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on purchase, signing up to a newsletter, entering a competition etc). If you do opt in to receive such marketing from us you can opt out at any time (see ‘What rights do you have?’ below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.
WHETHER PERSONAL INFORMATION HAS TO BE PROVIDED BY YOU, AND IF SO WHY
The provision of the following information is required from you:
Name;
Address;
E-mail address;
Phone number;
Payment details;
This is to enable us to do the following:
Name and address – for delivery of products and fraud prevention.
E-mail address and phone number – to provide order and delivery updates.
Payment details – to process your order and fraud prevention.
We will inform you at the point of collecting information from you, whether you are required to provide the information to us.
HOW LONG YOUR PERSONAL INFORMATION WILL BE KEPT
We will hold your personal information for the following periods:
For as long as you are a customer with us;
If you haven’t logged onto our website for three years we will delete your information from our systems.
These periods are no longer than necessary in each case.
CHANGES TO THE PRIVACY POLICY
This privacy policy was published on 12/06/2024 and last updated on 12/06/2024.
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by:
By an e-mail, if opted-in;
By a notice placed on the La Star M website.